Published 19:17 IST, November 2nd 2024
Apple will repair iPhone 14 Plus camera issue for free: How to check eligibility
Apple has announced free service program for iPhone 14 Plus units with rear camera issues. The company has said that it will refund the repair amount to users.
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iPhone 14 Plus camera issues: Apple has announced a special Service Program for its two-year-old iPhone 14 Plus model. As a part of this repair program, company will repair iPhone 14 Plus units facing issues with rear camera module for free.
Apple, in an update on its support page, wrote that rear camera module on a 'very small percentage' of iPhone 14 Plus units may face an issue wherein rear camera does not show a preview. Apple says that this camera issue affects iPhone 14 Plus units that were manufactured between April 10, 2023, and April 28, 2024.
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“Apple has determined that rear camera on a very small percentage of iPhone 14 Plus devices may exhibit no preview. Affected devices were manufactured between April 10, 2023 to April 28, 2024,” company wrote in an update on its support page.
iPhone 14 Plus users can he over to Apple's support site and enter serial number of ir device to check if it is affected by camera issue and is eligible for a free repair by company. company says that its service program will cover an affected iPhone 14 Plus unit for three years after it was first purchased. For understanding, if a user purchased an iPhone 14 Plus model manufactured between mentioned dates in January 2024, y will have until January 2027 to get unit repaired for free as a part of this program.
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Furrmore, company has said that users who have alrey paid to get issue repaired can contact company for a refund.
iPhone 14 Plus camera issue: How to check serial number of device
Step 1: Open Settings app on iPhone 14 Plus.
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Step 2: Tap General option.
Step 3: Tap About option.
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Step 4: serial number of iPhone 14 Plus unit will be displayed under Model Number section.
19:17 IST, November 2nd 2024