Zomato Addresses Social Media Conversations Around Single-Dish Restaurants

Zomato in a post on X, addressed all social media conversations around single-dish restaurants on X on Wednesday.

The food delivery platform said in its post, "We have identified all such restaurant that were potentially fraudulent and have delisted them from our platform."

Recently, the firm has received a lot of backlash on social media regarding "one-dish" restaurants on its platform. Users had started flagging unusual listings, alleging these could be fronts for illicit activities.

Zomato in a move to dispel all doubts has posted on X that they have delisted all such restaurants from their platform.

The issue gained weight after a post on Reddit highlighted such restaurants in Chandigarh offering single dishes with bizarre names like "Citrus Punch," "Naughty Strawberry," and "Blue Adventure," at unimaginable prices.

There were speculations amongst netizens that these might be fronts for drug dealers and other illegal activities.

There were instances wherein users tried placing orders with such restaurants only to get rejected and those restaurants stopped accepting orders later.

"As per our policy, all restaurants listed on Zomato need to have a FSSAI license and we also actively block items such as alcohol, cigarettes/cigars/vapes from being listed on our platform. However, the restaurants highlighted were able to game our checks by using generic food names such as, ‘Naughty strawberry’, ‘Merry Berry’," Zomato added.

The firm further confirmed that they have strengthened their fraud checks to proactively identify such cases to avoid similar incidents in the future.

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