IndiGo Airlines hit by major system outage, operations disrupted across airports

IndiGo Airlines faced significant operational disruptions on Saturday following a major system outage that severely impacted its services. The technical glitch caused widespread delays, flight schedule disturbances, and left many passengers stranded at airports across India. The airline's website and booking systems were notably affected, creating challenges for customers attempting to board flights or make new bookings.

In an advisory issued by the airline, IndiGo confirmed the issue, stating, "We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport."

The technical issue prompted immediate response efforts from the airline's teams at various airports. Authorities assured passengers that they are working swiftly to mitigate the impact. "Our airport team is available and fully dedicated to assisting everyone and ensuring a smooth journey. Be assured, we are working diligently to restore stability and normalcy as quickly as possible," IndiGo announced.

With the system outage leading to substantial delays, passengers faced longer queues at check-in counters, while others were left waiting for updates on their flights. "We regret the inconvenience and appreciate your understanding and patience during this time," the airline added.