SBI scam alert: Outsmart fake reward messages with these tips

SBI customers warned: The Press Information Bureau (PIB) has issued a critical alert for State Bank of India (SBI) customers about a fraudulent message circulating on social media. The scam message claims to be from SBI, asking recipients to download an APK file to claim reward points.

This message is a scam—SBI does not send links or APK files via SMS or WhatsApp. To avoid potential fraud, do not download unknown files or click on suspicious links. Always verify such messages through SBI’s official channels.

If you receive a suspicious message or one requesting personal information, contact SBI using verified contact methods to confirm its legitimacy. Being cautious and vigilant is crucial to protect your personal and financial information.

The PIB’s Fact Check Unit posted a warning: “Attention ‼️ Have you received a message urging you to download an APK file for SBI rewards? @TheOfficialSBI NEVER sends links or APK files over SMS/WhatsApp. Avoid downloading unknown files or clicking on dubious links.”

Beware ‼️

Did you also receive a message asking you to download & install an APK file to redeem SBI rewards❓#PIBFactCheck

❌@TheOfficialSBI NEVER sends links or APK files over SMS/WhatsApp

✔️Never download unknown files or click on such links

🔗https://t.co/AbVtZdQ490 pic.twitter.com/GhheIEkuXp

— PIB Fact Check (@PIBFactCheck) July 31, 2024

Example of the scam message

"Dear Valued Customer,

Your SBI NetBanking Reward points (₹9980.00) are set to expire today! Redeem them now through the SBI REWARD App. Install and claim your reward by depositing cash into your account.

Thank you,
Team SBI"

Here’s how to keep your wallet safe

• Verify the sender: Ensure that communications from your bank come through verified channels.
• Avoid clicking links: Do not click on links or download attachments from unknown or unsolicited messages.
• Contact your bank: If you receive a suspicious message, reach out to your bank using contact information from their official website.
• Use official channels: Conduct transactions and manage your account through official apps and websites only.
• Protect your information: Never share personal, financial, or login details via email, SMS, or social media.
• Report suspicious activity: Inform your bank’s fraud department about any suspicious messages or phishing attempts.